Consumer Protection Act Compliance Statement

Effective Date: 2 October 2024

Company Name: Success Innovations Pty Ltd

Company Registration Number: 2024 / 564686 / 07

Physical Address: Barlow Park, 180 Katherine St, Sandton, Gauteng, 2148

1. Overview

This document outlines the commitment of Success Innovations Pty Ltd (hereinafter referred to as "the Company") to comply with the Consumer Protection Act, 2008 (CPA), ensuring that all products and services provided by the Company adhere to the rights and protections guaranteed to consumers in South Africa.

2. Consumer Rights and Protection

The Company acknowledges and respects the rights of consumers as set out in the Consumer Protection Act. The Company ensures compliance with all provisions of the CPA, including but not limited to:

Right to Information in Plain and Understandable Language: All product labels, terms of sale, and communication materials are written in clear and understandable language to ensure transparency.
Right to Fair and Honest Dealing: The Company engages in ethical and fair business practices, avoiding any deceptive marketing, fraudulent activities, or unfair trading practices.
Right to Fair, Just, and Reasonable Terms and Conditions: All contracts, warranties, and terms of sale are written to be reasonable, fair, and in line with the CPA’s requirements. No unfair contract terms or clauses that disadvantage consumers are used.
Right to Return Goods and Refunds: The Company guarantees that consumers have the right to return defective goods and request refunds in accordance with the CPA’s provisions. We clearly communicate our return, repair, and refund policies to consumers and abide by legal requirements.

3. Product Safety and Quality Standards

The Company ensures that all products meet the required safety and quality standards as stipulated by the CPA. This includes: